Refund Policy

Welcome to MyDomainBazaar (“Website”, “Platform”, “Company”, “we”, “our”, or “us”). This Refund Policy explains the terms and conditions regarding refunds, cancellations, and disputes for purchases and services made through www.mydomainbazaar.com.

Due to the unique nature of domain names and digital services, all refund requests are subject to the terms outlined below.

Nature of Domain Name Purchases

Domain names are digital assets that become associated with a buyer once the transfer process is completed. Because domain ownership cannot always be reversed after transfer, most domain sales are considered final.

Please review all domain details carefully before making a purchase.

Non-Refundable Purchases

Unless otherwise required by applicable law, the following are generally non-refundable:

  • Successfully transferred domain names
  • Completed domain ownership transfers
  • Premium domain purchases
  • Renewal fees
  • Domain registration fees
  • Domain transfer fees charged by registrars
  • Marketplace service fees
  • Processing fees
  • Brokerage or negotiation fees
  • Any digital products or downloadable services, if offered

Eligible Refund Requests

A refund may be considered in situations such as:

  • Duplicate payment made by the buyer.
  • Payment processed due to a technical or system error.
  • The seller is unable to complete the domain transfer.
  • The listed domain is no longer available before the transfer process begins.
  • The transaction is cancelled by mutual agreement before the domain transfer starts.
  • An order cannot be fulfilled due to reasons solely attributable to MyDomainBazaar.

Refund approval is at the sole discretion of MyDomainBazaar after reviewing the circumstances of each case.

Domain Transfer in Progress

Once the domain transfer process has started:

  • Orders generally cannot be cancelled.
  • Refund requests may not be accepted.
  • Buyers and sellers are expected to cooperate until the transfer is completed.

Failed Transactions

If a transaction fails because:

  • Payment was unsuccessful.
  • The seller cannot verify ownership.
  • The domain becomes unavailable before transfer.
  • Technical issues prevent completion.

We may:

  • Cancel the transaction.
  • Issue a full or partial refund, where applicable.
  • Offer an alternative solution if both parties agree.

Incorrect Purchases

Buyers are responsible for verifying:

  • Domain name spelling.
  • Domain extension (.com, .in, .net, etc.).
  • Purchase price.
  • Domain details.
  • Ownership information.

Refunds will generally not be issued for purchases made due to user error after the transfer has been completed.

Chargebacks

Initiating an unauthorized chargeback without first contacting MyDomainBazaar may result in:

  • Suspension of your account.
  • Cancellation of ongoing transactions.
  • Restriction of future purchases.
  • Legal action where appropriate.

If you experience any payment issue, please contact our support team before initiating a chargeback.

Processing Time for Approved Refunds

If a refund is approved:

  • Refunds are generally processed within 7 to 15 business days.
  • The time required for the funds to appear in your account depends on your payment provider or financial institution.
  • Refunds will be issued using the original payment method whenever possible.

Taxes and Fees

Any applicable taxes, registrar fees, banking charges, currency conversion fees, or payment gateway charges may be deducted from the refund amount where permitted by applicable law.

Fraud Prevention

To protect buyers and sellers, MyDomainBazaar reserves the right to:

  • Verify refund requests.
  • Request additional documentation.
  • Reject fraudulent or abusive refund claims.
  • Suspend accounts involved in suspicious activities.

Cancellation Policy

Orders may only be cancelled before the domain transfer process has begun.

Once ownership transfer has been initiated, cancellations are generally not permitted unless both parties agree or applicable law requires otherwise.

Dispute Resolution

If a dispute arises regarding a transaction, MyDomainBazaar may:

  • Review transaction records.
  • Communicate with both buyer and seller.
  • Request supporting documentation.
  • Work toward a fair resolution.

Where appropriate, disputes may also be subject to the policies of the relevant domain registrar or payment provider.

Limitation of Liability

MyDomainBazaar is not responsible for losses arising from:

  • Buyer negligence.
  • Incorrect purchase decisions.
  • Registrar delays.
  • DNS propagation delays.
  • Market value fluctuations of domain names.
  • Third-party payment provider issues.
  • Delays caused by either the buyer or seller.

Our liability, if any, shall be limited to the amount actually paid for the specific transaction, except where otherwise required by law.

Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time.

Any changes will be posted on this page with the updated Effective Date. Continued use of our website after such changes constitutes your acceptance of the revised Refund Policy.

Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:

MyDomainBazaar

Website: www.mydomainbazaar.com

Email: support@mydomainbazaar.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

Acknowledgment

By purchasing a domain name or using any services offered through www.mydomainbazaar.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.

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